The Futurum Group: Can Platform Copilot Close the ServiceNow Implementation Gap?

Dyna Software In the News

The Futurum Group’s Keith Kirkpatrick examines how Dyna Software’s Platform Copilot uses AI engineering to accelerate ServiceNow implementations, improve time-to-value, and help close the gap between business requirements and working solutions.

September 30, 2026.

Dyna Software announced the general availability of Platform Copilot, positioning it as the first AI-engineered outcome generation platform for ServiceNow. The launch targets two of the most persistent budget blockers enterprise buyers cite when asked what would make them more confident allocating budget to future enterprise application purchases: faster time-to-value (55.1%, n=830) ^[6] and improved integration capabilities (55.2%, n=830) ^[6]. With the enterprise software market on track to reach $1,103B by 2031 at a 10.9% base-case CAGR ^[2], the timing coincides with accelerating demand for AI-native tooling across major platforms. (More on Futurumgroup.com)

Other Resources

• Dyna Software Announces General Availability of the New Platform Copilot
• Visit the Platform Copilot Product Page
• Watch the Demo Video: Platform Copilot Three Minute Build