Turn Requirements Into Working Solutions
Platform Copilot gives analysts, process consultants, architects, platform owners, and other ServiceNow the ability to create working solutions using plain-language.


Move From Definition to Creation
Solution designers sit closest to the business problem, process, and desired outcome. You define requirements, shape workflows, andunderstand what success should look like.
Platform Copilot lets you take the next steps: create, review, and refine working ServiceNow solutions directly, without waiting for every requirement to pass through a developer.
What Solution Designers Can Do With Platform Copilot
- Go From Business Problem to Working Solution
Describe your desired outcome in plain language and generate a working ServiceNow solution. - Design and Refine in Real Time
Create and refine solutions with stakeholders while the conversation is still happening. - Preserve Business Intent
Guide the solution directly, reducing translation gaps between requirements and implementation. - Work Across ServiceNow
Configure native products, enhance existing capabilities, and create new applications.
Create and Enhance ServiceNow Solutions
Platform Copilot goes beyond code generation. Using natural language and visual inputs, you can configure native ServiceNow products, enhance existing capabilities, and create net-new applications.
Generate the forms, tables, fields, variables, flows, business rules, roles, and other objects needed to create a working solution that can be reviewed, refined, and advanced toward production.

Build With the Business, Not After the Meeting
Platform Copilot brings solution creation directly into requirements and design conversations. Work with stakeholders to explore ideas, create solutions, review results, and refine the outcome while the business context is still fresh.
Instead of leaving the meeting with requirements to hand off, leave with a working solution taking shape that can translate into production dramatically faster.
Where Solution Designers Use Platform Copilot
- Live Requirements and Design Workshops
- Native Product Enhancement
- New Solution Prototyping
- Stakeholder Review and Validation
- Backlog Acceleration
Before and After Percy
How Platform Copilot Enhances Your Role
Before Platform Copilot
- Document requirements
- Wait for development
- Translate intent through handoffs
- Review outcomes later on
With Platform Copilot
- Create working solutions
- Move work forward directly
- Keep intent connected to the solution
- Review and refine in real time
Start Building What the Business Imagines.
Platform Copilot gives solution designers the ability to turn ideas and problems into working ServiceNow solutions, without waiting for every step in the traditional development queue.

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How Percy Is Helping Others

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