Dyna Software’s AI Assistant Promises to Massage Your Toughest ServiceNow Configs

The Register highlights Dyna Software’s introduction of Platform Copilot, an AI-powered assistant that delivers ServiceNow configuration automation that simplifies and accelerates configuration and deployment. The article explores how Platform Copilot enables business users and analysts to translate natural language requirements directly into validated ServiceNow configurations, reducing reliance on development teams and helping organizations address growing configuration backlogs.

Dyna Software In the News

If you’re a ServiceNow customer, you can stop waiting for developers to help you on a project. 

Dyna Software, an eight-year-old ServiceNow Elite Build Partner based in Calgary, Alberta, has launched Platform Copilot, the first agentic AI tool that lets business users and not just developers configure and build on the ServiceNow platform using natural language.

Dyna Software CEO Ron Browning showed it off at ServiceNow’s event Knowledge 2026 in Las Vegas this week, telling The Register that it draws a sharp distinction between what the platform vendor offers and what his company built.

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